Delivery

Dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

For deliveries within Germany we charge a flat rate of €5.95 incl. VAT. Deliveries to foreign countries:
Deliveries to foreign countries:

Belgium, Netherlands, Luxembourg, Austria: Up to 3 kg €9.90. For shipments weighing more than 3 kg, we will inform you of the costs before dispatch.

Other European countries:
Up to 3 kg €12.50. For shipments weighing more than 3 kg, we will inform you of the costs before dispatch.

Other foreign countries
We will inform you of the costs before dispatch.


Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.


The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 2 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 15,00 €.